Spontaneous disconnect from Oracle

I got a report from a customer that he is seeing a spontaneous
disconnect from the Oracle database.

I am unable to reproduce the problem locally, so I'm at a loss as to
what to look for.

We are using BDE (the version that came with BCB5 Enterprise) with
Oracle 8.  The application appears to disconnect if there are 6 or 7
users on it, and may have something to do with another program (from
another vendor) that also uses BDE (version unknown).

Any clues or suggestions appreciated.

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