Board index » delphi » Re: Delphi 8 manuals - RIP ?

2004-01-17 10:57:25 PM
delphi30
"Lauchlan M" <XXXX@XXXXX.COM>writes
 

Rudy Velthuis (TeamB) writes:
that you could buy that SAME product for $50 less by not requesting
manuals - I suspect almost all would elect for the non-manuals version
and everyone would be happy.
But it never happened that way. Vendors stopped distributing manuals
and pocketed the difference themselves. This often has the inevitable
effect that customers feel ripped off with all the knock-on effects
that has.
--
Derek Davidson
www.enterpriseblue.com
 

Nick Hodges (TeamB) writes:
reported that income and it was clearly vital for them, for whatever
reason, to HAVE to report that income in Q4 2003.
--
Derek Davidson
www.enterpriseblue.com
 

Derek --
FWIW, Borland hasn't included printed manuals with their products for a
good long time. I think the last set of manuals I have is for D4.
--
Nick Hodges (TeamB)
Lemanix Corporation - (www.lemanix.com)
Improve the quality of Delphi! Get your bugs into QC:
qc.borland.com
 

Derek Davidson writes:
then why is it that almost all software companies appear to be
following this path?
--
Nick Hodges (TeamB)
Lemanix Corporation - (www.lemanix.com)
Improve the quality of Delphi! Get your bugs into QC:
qc.borland.com
 

Nick Hodges (TeamB) writes:
be more precise.
I think shipping a product with help files ONLY is wrong. There should
be some other form of electronic format document as well, such as .PDF.
Thanks for letting me clear that up.
--
Derek Davidson
www.enterpriseblue.com
 

Derek Davidson writes:
--
Nick Hodges (TeamB)
Lemanix Corporation - (www.lemanix.com)
Improve the quality of Delphi! Get your bugs into QC:
qc.borland.com
 

Ray Andrews writes:
--
Nick Hodges (TeamB)
Lemanix Corporation - (www.lemanix.com)
Improve the quality of Delphi! Get your bugs into QC:
qc.borland.com
 

Kurt Bilde writes:
--
Nick Hodges (TeamB)
Lemanix Corporation - (www.lemanix.com)
Improve the quality of Delphi! Get your bugs into QC:
qc.borland.com
 

Kurt Bilde writes:
efficiently, and precisely report bugs, and which makes the list of bugs
and workarounds visible to everyone who might need them?
Reports made elsewhere can not be easily browsed by everyone interested,
can't be easily browsed by Borland, can not effectively be voted for or
rated, and can not easily provide a workaround in one place.
It makes perfect sense that everyone uses the same process to report
bugs. It is absolutely inefficient and selfish not to do it, IMO.
--
Rudy Velthuis (TeamB)
"While we are postponing, life speeds by."
- Seneca (3BC - 65AD)
 

"Nick Hodges (TeamB)" <XXXX@XXXXX.COM>writes
 

Hi !
Will DeWitt Jr. writes:
It must be a mix of inputs (supportcalls, QC, Newsgroups ect.)
Borland have committed it self to deliver quality products - how many of
your clients will buy your product, if they don't get a manual for it...
Borland must admit that Delphi 8 for .net was released before it was
done - if not for all the crashes and lack off on-line help, then for
the missing .pdf documentation. A product in beta might not have
manuals, but a released one certainly has to have. I was very
disappointed not to see a .pdf file, for this "big step into the
feature" as Borland Marketing call Delphi 8 for dot net.
I demand at least .pdf documentation !!!!!
-Kurt
PS.: This is not a flame on you Will!!!
 

"Derek Davidson" <XXXX@XXXXX.COM>wrote in
message news:4009692a$XXXX@XXXXX.COM...
and find a shelf full of books available for purchase.
With D8, I don't believe there are any yet. And even with previous versions
of Delphi, I'd regularly visit larger bookstores and never find anything
new.
I love and use Delphi, but it is easy to see I am a bleak minority in the
programming world.
FWIW, I read every hardcopy printed manual ever purchased with a Borland
product and generally only read PDF documents for reference.
-Johnnie
 

Jimmy [Used-Disks] writes:
Have you ever tried to document something as complex as Delphi?
--
Nick Hodges (TeamB)
Lemanix Corporation - (www.lemanix.com)
Improve the quality of Delphi! Get your bugs into QC:
qc.borland.com
 

developing the documentation along with the product (not after the product
is complete) is a great way not only to get documentation done on time, but
to improve the software by having more eyes on it during development.
--
-Jimmy