Where/Who can I ask about a BDE defect?  Will Borland help?  If so, does anyone have a phone number?

...I'm really grasping at straws now....

--
Bill
(TeamB cannot answer questions received via email)

Bill,

According to Michael at Borland support, the BDE is not a supported product.  That is, Borland does not have any engineers dedicated to the BDE.  I may be able to get help via the Delphi engineers because my app is D5 with the BDE.

Now that I have your attention, could you please look at my post "BDE defect" and give me some insight?

Thanks.

"Bill Todd \(TeamB\)" <bill.nos...@dbginc.com> wrote:

--
Jeff Overcash (TeamB)
      (Please do not email me directly unless  asked. Thank You)
The fool escaped from paradise will look over his shoulder and cry
Sit and chew on daffodils and struggle to answer why?
As you grow up and leave the playground
Where you kissed your Prince and found your frog
Remember the jester that showed you tears, the script for tears. (Fish)

As Jeff said, he's plain wrong, the BDE is supported by Borland.  It's
in maintenance mode--not in "no longer supported" mode.  I'd call back
and explain the situation and ask to speak with the supervisor of
whomever answers.

You should also try posting your problem here.  Team B or others may be
able to help you out.

David R.

When I phone Tech Support, how do I reach the R&D guy for the BDE?...or will I speak to a Delphi Engineer?

Thanks for your quick response...

I have posted my problem here twice before.  The only people I have heard from are ones that are in paddling this boat with me.  My message is about 3 below this one.  The subject line is BDE Defect?

I'd appreciate any help I could get.  I will try to iron out my problem here in the newsgroup first.  As a last resort I will phone and try to reach a BDE guru.

Thanks again.

"David R. Robinson" <ibinst...@mail.com> wrote:

--
Bill
(TeamB cannot answer questions received via email)

See my reply to your other post.

--
Bill
(TeamB cannot answer questions received via email)

They might (although it would be rare) fix a bug or two in an update.
They might even add a minor new feature (like IB 6 Dialect 3 support),
but that's also not very likely.

You'll speak with a support enginerror.  I don't think they let people
talk to R&D (if they did, R&D wouldn't be researching and
developing--they'd be supporting <g>).

David R.

"Bill Todd \(TeamB\)" <bill.nos...@dbginc.com> wrote: