Problem with the print Preview on 95/98

I am not sure if it is 98 2nd ed.  The problem that we are encountering
with our users is that the print, print setup, and the navigator.
Disappear on the print preview on these OS.  Mind you not all of them.
The wierdest thing is though if you click your mouse where those buttons
are suppose to be they still work.  We are you Quick Report version 3.08

Thank You
Paul Loucks