Board index » delphi » Re: registration procedure sucks

Re: registration procedure sucks


2007-04-12 09:10:40 AM
delphi267
In article <XXXX@XXXXX.COM>, Bruce McGee
says...
Quote
Well, CodeGear is going to
need convincing arguments.
ime such things rarely carry any weight with CodeGear.
Quote
Convincing to them, not just to you or me.
Problem: They are not you or me. They don't suffer from activation
even if they don't actually get the benefit that they feel they get from
it.
Quote
Remember, from their point of view, they're protecting themselves from
casual piracy and tracking usage.
Exactly - something that by definition they cannot actually prove or do
(respectively).
So how precisely are we supposed to come up convincing arguments?
We can offer any number of real world problems that activation causes
any number of real customers, but as long as they cling to some notion
that there is some unknown, unmeasurable number of pirates out there
using unlicensed product to CodeGears great disadvantage, they won't do
diddly about it.
One might just as well try and convince someone who believes in the
Easter Bunny that Cadbury makes the better chocolate.
Quote
What are your specific concerns and (realistic) suggestions? Have you
sent them to CodeGear (and not just in non-tech)? Are you willing to?
No, since the reaction to such opinions (not just mine) from those in
this NG who ultimately are the decision makers (how-so-ever such
sugestions might reach them) makes it quite plain that there would be no
point.
To spend time doing that would absolutely be a waste of time.
Quote
If the activation won't be removed, what kind of compromise can you
live with?
Easy - I don't buy CG products.
For me that will mean sticking with Delphi 7 (still subject to activation but
is at least "free" as far as on-going use is concerned). If/when D7
runs out of steam, competitors alternatives will be considered in
preference to CodeGears offering at the time.
Quote
Look at Microsoft. First there's mandatory activation in
XP and then WGA (oh joy!), which is getting worse with each version,
and even MS Office needs to be activated now. What's next? Will the
next version of Visual Studio need to be activated?
Diversion and not relevant.
It's CodeGears activation policies we're talking about, not Microsoft.
--
Jolyon Smith
 
 

Re: registration procedure sucks

Jolyon Smith writes:
Quote
In article <XXXX@XXXXX.COM>, Bruce McGee
says...

>Well, CodeGear is going to
>need convincing arguments.

ime such things rarely carry any weight with CodeGear.
Oh please. They changed the direction of the Delphi 2007 beta based on
survey feedback.
Just because you don't always get what you want doesn't mean they
aren't open to rational business cases. And sniping (not singling you
out) doesn't count.
Quote
>Convincing to them, not just to you or me.

Problem: They are not you or me. They don't suffer from activation
even if they don't actually get the benefit that they feel they get
from it.
Then try to convince them that there's a downside. Or at least that we
need some kind of published fall back plan, which is all I am really
looking for.
Quote
So how precisely are we supposed to come up convincing arguments?

We can offer any number of real world problems that activation causes
any number of real customers, but as long as they cling to some
notion that there is some unknown, unmeasurable number of pirates out
there using unlicensed product to CodeGears great disadvantage, they
won't do diddly about it.
Why is it important to *you*? How does it affect *your* customers?
Each of us is only a single data point and making theoretical "what if"
arguments or trying to speak for anyone but ourselves isn't convincing.
If there are enough data points, CodeGear would be smart to pay
attention.
And "I don't like activation" isn't a strong argument. I really don't
like activation, but I will put up with it if the pros outweigh the cons
(e.g. Delphi and Windows).
Quote
No, since the reaction to such opinions (not just mine) from those in
this NG who ultimately are the decision makers (how-so-ever such
sugestions might reach them) makes it quite plain that there would be
no point.

To spend time doing that would absolutely be a waste of time.
Then how important can it be to you? And don't be too surprised if
nothing changes.
Quote
>If the activation won't be removed, what kind of compromise can you
>live with?

Easy - I don't buy CG products.
That's it? You won't buy anything with activation because something
MAY happen some time in the future? Of course, it is your decision, but
it doesn't strike me as very pragmatic.
Quote
It's CodeGears activation policies we're talking about, not Microsoft.
Then I hope they aren't your backup plan.
--
Regards,
Bruce McGee
Glooscap Software
 

Re: registration procedure sucks

Quote
So are you really saying if you buy software for $100 ten years ago,
I bought Frontpage '97 in 1997 and I am still installing (only)
something called "Image Composer" from it. I don't need any support
from Microsoft for it, actually I don't even care if the software is
not even in production.
Lucian
 

Re: registration procedure sucks

In article <XXXX@XXXXX.COM>, Bruce McGee
says...
Quote
Jolyon Smith writes:

>In article <XXXX@XXXXX.COM>, Bruce McGee
>says...
>
>>Well, CodeGear is going to
>>need convincing arguments.
>
>ime such things rarely carry any weight with CodeGear.

Oh please. They changed the direction of the Delphi 2007 beta based on
survey feedback.
imho they didn't - they changed the release schedule of the BDS
component personalities.
They presented this as a response to survey feedback, what it was was a
way to look like they had responded to survey feedback. My take is that
the survey revealed what we already know - that Delphi.net and C# were a
huge mistake and what CodeGear should concentrate on is providing the
best dang tools for Win32/Win64 development.
What we got was half-baked Win32 release with some Vista sugary fancies
(that weren't actually complete/comprehensive) and an ongoing commitment
to Delphi.net and C#.
To make matters worse, the Win32 release is priced as if it comes with
the C#, C++ and Delphi .NET components, but to get these you actually
have to pay twice (i.e. add SA).
Turbo 2006 for Win32 is closer to what the survey feedback suggested was
required of CodeGear, yet not only is Delphi 2007 not a Turbo, the Turbo equiv
will actually take longer to arrive and won't be feature comparable - we
are told.
Quote
Just because you don't always get what you want doesn't mean they
aren't open to rational business cases. And sniping (not singling you
out) doesn't count.
Neither does presenting semi-processed cocoa beans as chocolate.
Quote
Each of us is only a single data point and making theoretical "what if"
arguments or trying to speak for anyone but ourselves isn't convincing.

If there are enough data points, CodeGear would be smart to pay
attention.
You're missing the point - we can provide any number of real data
points, but CodeGear have an unknowable number of counter-data points
(the supposed pirates).
By definition they cannot know how many such data points they have -
activation/registration tracks legitimate users not pirates. But we
somehow have to convince them that the real world data points outnumber
the unmeasurable number of data points that they THINK they have?
So we are faced with using hard data to try and convince someone that
their soft data is an incorrect basis for their position.
while Hell <>FrozenOver do
PointlessExercise ;
Quote
And "I don't like activation" isn't a strong argument. I really don't
like activation, but I will put up with it if the pros outweigh the cons
(e.g. Delphi and Windows).
Turn it on it is head: What does activation do :for: you?
Make CG products cheaper by reducing piracy? You really think it
reduces piracy? Honestly?
Quote
Then how important can it be to you? And don't be too surprised if
nothing changes.
Like I said, not important at all since I am perfectly happy with my D7
- as, I have to say, I find is increasingly the case with people I talk
to who are following CodeGear's progress who were waiting to see what
happened with the spin-out.
:(
However it IS important to CodeGear if they wish to get me and those of
similar mind to part with any money in the future.
Quote
>Easy - I don't buy CG products.

That's it? You won't buy anything with activation because something
MAY happen some time in the future?
No, because things DID happen in the past and so the likelihood that
they will occur in the future is certain.
Quote
Of course, it is your decision, but
it doesn't strike me as very pragmatic.
Pessimists are rarely disappointed.
;)
Quote
>It's CodeGears activation policies we're talking about, not Microsoft.

Then I hope they aren't your backup plan.
Even if they were, there is a huge difference: Microsoft's future is
absolutely not as much in doubt as CodeGear's.
--
Jolyon Smith
 

Re: registration procedure sucks

If you're just going to dismiss CodeGear responding to feedback as spin
or lying, then there's no sense discussing it with you.
If you don't think there's any sense raising a rational argument about
activation because they might not listen, that is cool, too.
But maybe try not to muddy the waters too much for the rest of us.
--
Regards,
Bruce McGee
Glooscap Software
 

Re: registration procedure sucks

Jolyon,
Quote
the RIGHT thing
could you please define this ... as succinctly as possible -but- with
sufficient detail that we'll [finally] get sign off by all parties?
--
Dave
Shop Steward Local 55129
Union of Delphi Hobbyists and Occupational Developers
tdelphihobbyist.blogspot.com/
 

Re: registration procedure sucks

Dave Keighan writes:
Quote
Jolyon,
>the RIGHT thing

could you please define this ... as succinctly as possible -but- with
sufficient detail that we'll [finally] get sign off by all parties?
Oh, you're going to be sooooo sorry you asked! ;)
Rich
 

Re: registration procedure sucks

Jolyon Smith writes:
Quote
To make matters worse, the Win32 release is priced as if it comes with
the C#, C++ and Delphi .NET components, but to get these you actually
have to pay twice (i.e. add SA).
No, you don't have to pay twice. You could wait for Highlander and just
pay once. Which is what people would have had to do if the Win32 version
hadn't been split out and released earlier.
Rich
 

Re: registration procedure sucks

Hi Nick,
for some reason i could not find this message in my newsreader even though
it shows up in Google groups search, so here is a rather late answer:
Quote
>I copied the key,
>went to my normal workstation, tried to get a license and it failed.
What does this mean? What failed?
As I said in my original post:
"The on-line registration won't issue another license key but tells you to
register by phone. Right, try that on a public holiday! I was
rather "annoyed" (must try to avoid a stronger word...<grrrr>)."
MfG
twm
 

Re: registration procedure sucks

Thomas,
| I was rather "annoyed" (must try to avoid a stronger word...<grrrr>)."
I can probably help with some of those "stronger words" in English. <g>
Sure wish I could get Delphi 7 Help working in D2007. <g>
--
Q
04/13/2007 14:22:33
XanaNews Version 1.17.5.7 [Q's salutation mod]
 

Re: registration procedure sucks

In article <XXXX@XXXXX.COM>, Dave Keighan
says...
Quote
Jolyon,

>the RIGHT thing

could you please define this ... as succinctly as possible -but- with
sufficient detail that we'll [finally] get sign off by all parties?
In general:
- Dropping Delphi.NET/C#
- A more coherent strategy for Delphi for PHP (different product name,
proper integration with "RAD Studio" IDE)
- None of this stupid and inappropriate "Delphi" branding
- Delphi 2007 should have been released in two forms:
* an update to BDS Delphi personality/Studio IDE
* Turbo 2007
- Prioritise Win64/Unicode over language tweaks driven by .net support
(generics, partial classes etc)
Registration/Activation Specifically:
- Removed compulsory activation from CodeGear products
- Added registration incentives (additional
source/components/samples/reference materials etc)
--
Jolyon Smith
 

Re: registration procedure sucks

In article <461f6b76$XXXX@XXXXX.COM>, Rich Davis says...
Quote
Jolyon Smith writes:
>To make matters worse, the Win32 release is priced as if it comes with
>the C#, C++ and Delphi .NET components, but to get these you actually
>have to pay twice (i.e. add SA).

No, you don't have to pay twice.
You do if you want Delphi 2007 now (which CG say is what their survey told
them) and the rest of the things :you:are:paying:for: later.
--
Jolyon Smith
 

Re: registration procedure sucks

Jolyon Smith writes:
Quote
>No, you don't have to pay twice.

You do if you want Delphi 2007 now (which CG say is what their survey told
them) and the rest of the things :you:are:paying:for: later.
That is the customer's decision.
If I want a new car today and another one next year, I have to pay twice.
Alternatively, I could skip the new car today and just get one next year
and pay once. Of course, in that case I have to drive an old one for
another year. The customer's choice. The customer's money.
 

Re: registration procedure sucks

In article <4622a925$XXXX@XXXXX.COM>, Rob Al says...
Quote
Jolyon Smith writes:
>>No, you don't have to pay twice.
>
>You do if you want Delphi 2007 now (which CG say is what their survey told
>them) and the rest of the things :you:are:paying:for: later.

That is the customer's decision.
If I want a new car today and another one next year, I have to pay twice.
You're missing the point. Delphi 2007 is priced as a Studio product - it is
priced as if it had C#, Delphi.net etc IN THE BOX. It doesn't. If you
want those things that you have PAID FOR, you have to pay AGAIN for SA
to secure those things when (if) they get released, assuming they are
released within 12 months, of course.
An automotive analogy would be being charged the price of a new car for
a routine service, fixing of manufacturing defects, and a respray, and
then being charged AGAIN for a new car just in case you wanted to change
to a newer model later in the year.
Yes it is the customers choice. But it was CodeGears decision to offer
what should have been a maintenance release as if it were a new product
and a breath of fresh air and expect their customers to love them for
it.
Of course, some do.
In much the same way that battered spouses protest that their partners
really do love them, or beaten dogs cower and faun at their masters
feet.
--
Jolyon Smith
 

Re: registration procedure sucks

Jolyon Smith writes:
Quote
You're missing the point. Delphi 2007 is priced as a Studio product - it is
priced as if it had C#, Delphi.net etc IN THE BOX. It doesn't.
So dont buy it.
If I feel you are trying to sell me a Kia at Lexus prices I wont buy.
So, if you feel Delphi 2007 is not worth the money, just wait for the next
release with all the frills you want.