"Lauchlan M" <LMackinnonAT_NoSpam_ozemailDOTcomDOTau>writes
Quote
I think if you are going to argue sensibly about this, the real debate is
whether there is any _significant_ volume of complaints about the
product(s),
Which is something which you can't and have not determined without doing a
good solid statistical study. Your prior argument made a claim that as
written was easily scuttled, because it quite recklessly assumed an absence
of something that was very easy to find on the internet with a few seconds
of searching. Your (different) argument above is sensible but untestable
with the resources you and I have available.
Quote
and what are the factors that differentiate vendors who produce
products that are widely acclaimed, and those that produce products that
are
complained about.
Find me a vendor, of any major primary product, that fits into the first
category but not the second. I have never seen one. You might find products
here and there that are "widely acclaimed" but if their vendor has produced
more than one or two versions of a product, or more than one product, or
even just sold enough copies of any one product, then there are people
somewhere that claim it is {*word*99}. Take computers as an example. What is a
good brand to buy? I have known people that swear by the same brand that
someone would never buy. For instance, I have known people that highly
recommend and buy Dell's, and others that tell me they would not even accept
one free. Ditto for Gateway, IBM, and Hewlett-Packard.
There is not one single brand name on this planet that does not have it's
detractors, except those that nobody buys.
The reason for all this is obvious enough to anyone willing to think about
this. Different people have different needs and wants, so of course they are
going to form different evaluations of the worth of different products. The
discontented ones are going to try to inflate the value of their dissent by
repeating it vociferously, while the contented ones are going to be
relatively silent. The discontented ones are in fact usually going to repeat
their dissents even after the basis of their discontent has been removed.
Why? Because they very often do not even try the fixes because they have
just simply given up on the product altogether.
And then there are the useless sheep, those luminaries who haven't even
tried the product but are merely repeating what they hear others saying. "I
heard that product X is {*word*99}, so I am not even going to try it.", or "I read
that product X was a complete fiasco, so I would like to know what company Y is
going to do about it." Do these sheeple really think they are contributing
anything whatsoever to the discussion? I bet they think they are. Humanity
is really that messed up.
All of this conspires to make newsgroups a rather unreliable way to gather
information on the degree of anything. I happen to think D2005 prior to
patch #2 was too buggy to be very useful, and judging from Dale Fuller's
comments in a chat, I am quite willing to entertain the theory that enough
people held that same opinion for it to filter through all the thick walls
of bureaucracy of the typical corporation and make it to the head guy. But I
certainly don't entertain that theory on the basis of anything I have seen
or heard here on the newsgroups, and I don't think anybody else ought to
either.
strip away the sheeple that haven't even actually tried the patched version
of D2005, and adjust for the repetition from the ones that are complaining
based on actual experience even after applying the third patch, and there
really is not a large volume of serious complaints registered about D2005
here.