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1 Year Support & Maintenance


2005-11-24 08:28:29 PM
cppbuilder114
I plan to upgrade from version 6 to C++Builder 2006 Professional. What do I
get when I subscribe to the 1 year support and maintenance agreement??. I
assume that patches are free. If the next upgrade is 13 months, then it
will not be covered by the agreement.
Any comments would be helpful.
Thanks, Don Bell
 
 

Re:1 Year Support & Maintenance

"Donald R. Bell" wrote:
Quote

I plan to upgrade from version 6 to C++Builder 2006 Professional. What do I
get when I subscribe to the 1 year support and maintenance agreement??. I
assume that patches are free. If the next upgrade is 13 months, then it
will not be covered by the agreement.

You get 3 support calls plus free major upgrades for 1 years. SA is not
intended to be a way to get the next upgrade cheaper than the normal upgrade
pricing. If that is your intention then I suggest you not get SA. SA is about
a new way of planning your expenses every year and to have support maintenance
available. Over the long haul you are saving money, but if you look at it only
yearly then it is possible for it to not gain you anything.
--
Jeff Overcash (TeamB)
(Please do not email me directly unless asked. Thank You)
Your friends will know you better in the first minute you meet than your
acquaintances will know you in a thousand years. (R Bach)
 

Re:1 Year Support & Maintenance

Jeff Overcash (TeamB) wrote:
Quote
Over the long haul you are saving money, but if you look at it only
yearly then it is possible for it to not gain you anything.
Well, $747 for SA and $1500 for upgrade. After the first year, I'm ahead, if updates are annual.
--
-Michael Gillen
 

{smallsort}

Re:1 Year Support & Maintenance

Michael Gillen wrote:
Quote
Well, $747 for SA and $1500 for upgrade. After the first year, I'm ahead, if updates are annual.

I was pondering this same thing. I am thinking I will wait 6 months
before upgrading, and getting SA then so I get the next BDS as well.
--
Robin.
<disclaimer>Not an expert </disclaimer>
 

Re:1 Year Support & Maintenance

If you look at the past, does this really add up to a savings? Say you purchased
BCB5 and paid maintenance every year. Borland isn't so quick on updates.
I am a long time Borland supporter since Turbo C and even bought Builder X
hoping for something great. The ONLY reason I am even considering BB2006 is
because MS's VS seems to assume you will want to do most things with the
framework instead of native code. So all of the RAD stuff is all NET based with
no mechanism that I can see to compile to native code.
Jeff Overcash (TeamB) wrote:
Quote

"Donald R. Bell" wrote:
>I plan to upgrade from version 6 to C++Builder 2006 Professional. What do I
>get when I subscribe to the 1 year support and maintenance agreement??. I
>assume that patches are free. If the next upgrade is 13 months, then it
>will not be covered by the agreement.
>

You get 3 support calls plus free major upgrades for 1 years. SA is not
intended to be a way to get the next upgrade cheaper than the normal upgrade
pricing. If that is your intention then I suggest you not get SA. SA is about
a new way of planning your expenses every year and to have support maintenance
available. Over the long haul you are saving money, but if you look at it only
yearly then it is possible for it to not gain you anything.

 

Re:1 Year Support & Maintenance

Joe wrote:
Quote

If you look at the past, does this really add up to a savings? Say you purchased
BCB5 and paid maintenance every year. Borland isn't so quick on updates.
If you look at the past the yes. BCB1 through BCB6 averaged 13 months. To be
cheaper, ignoring the support calls which is actually almost the same price if
you used all 3 as the SA itself (Pro SA), BCB has to average 1 update every 18
months. BCB6 to BCB 2006 is abnormal due to the CBX side track. There are
already two announced updates on the roadmap for the next 2 years. There are
several reasons for getting on and staying on SA, cheaper upgrades is only one
of them.
--
Jeff Overcash (TeamB)
(Please do not email me directly unless asked. Thank You)
Your friends will know you better in the first minute you meet than your
acquaintances will know you in a thousand years. (R Bach)
 

Re:1 Year Support & Maintenance

Jeff Overcash (TeamB) wrote:
Quote

Joe wrote:
>If you look at the past, does this really add up to a savings? Say you purchased
>BCB5 and paid maintenance every year. Borland isn't so quick on updates.

If you look at the past the yes. BCB1 through BCB6 averaged 13 months. To be
cheaper, ignoring the support calls which is actually almost the same price if
you used all 3 as the SA itself (Pro SA), BCB has to average 1 update every 18
months. BCB6 to BCB 2006 is abnormal due to the CBX side track. There are
already two announced updates on the roadmap for the next 2 years. There are
several reasons for getting on and staying on SA, cheaper upgrades is only one
of them.

Thanks!